Privacy Policy
Last Updated: October 14, 2026
This Privacy Policy explains what PayToCommit collects, how we use it, and who we share it with.
1. Information we collect
- Email address for sign-in and account communication
- Name and, if you choose to provide it, a phone number (for example, when you submit a suggestion). Providing a phone number is always optional.
- Assessment data such as gender, age, height, current weight, and selected goal
- Verification submissions and related images
- Identity verification data — a government photo-ID check processed by Stripe Identity to confirm you are a real person before a challenge begins
- Payment and payout records handled through Stripe
- Basic usage and device data needed to operate the product securely
2. How we use your information
- To run the assessment and show safe challenge options
- To operate your account and sign-in flow
- To review verification submissions
- To process payments, returns of money commitments, and required records
- To detect fraud, abuse, and product misuse
- To send operational emails about your account or challenge
- To send you the free Weight Loss Guide and, if you sign up, educational marketing emails such as weekly tips and strategies. You can unsubscribe from these at any time using the link in any email.
- To follow up on a suggestion or feedback you send us. If you provide a phone number, we will only call or text you when you have explicitly checked the box giving us permission to do so; you can withdraw that permission at any time by emailing us.
3. Third-party providers
We use third-party providers to run the product, including Stripe for payments and identity verification, Supabase for infrastructure, Resend for account email, and GetResponse for our marketing emails and mailing lists. Verification may involve automated systems supplied by external providers. Each provider only receives the data needed for its role.
4. Data retention
- Account and challenge records are kept while your account remains active.
- Weigh-in videos are kept through your challenge and for 180 days after it ends, then permanently deleted (see “Weigh-in videos” below).
- Financial records are retained as required by law.
5. Weigh-in videos
To run the challenge fairly, PayToCommit asks you to record a short live weigh-in video. Here is exactly how we handle it:
- Purpose. We use your weigh-in videos only to verify your weight and confirm your identity (that the same real person did each weigh-in). Not for marketing, not sold, not shared publicly.
- Who can see them. Stored in a private, encrypted bucket. Accessible only to you and authorized PayToCommit reviewers, plus the processors who handle them for us (cloud storage, AI verification, identity/payment).
- How long. Kept through your challenge and for 180 days (about six months) after it ends, then permanently and automatically deleted by our system. This window lets us resolve any payment dispute while limiting how long we hold your most sensitive data.
- What we keep longer. After the video is deleted, we retain only non-video records (your weight, the outcome, verification scores, and server timestamps) to prove results and defend disputes.
- Your choices. Request deletion of your videos at any time at support@paytocommit.com.
6. Your choices
Depending on where you live, you may have rights to request access, correction, deletion, or portability of your data. Contact us at support@paytocommit.com.
7. Cookies and browser storage
PayToCommit uses the browser features needed to keep the product working, including authentication, security, and assessment progress where allowed by your settings.
8. Security
We use reasonable technical and organizational safeguards to protect your information, but no system is completely risk-free.
9. Children
PayToCommit is not intended for anyone under 18 years old.
10. Contact
Questions about this Privacy Policy can be sent to support@paytocommit.com.