Troubleshooting
Diagnose invalid consent state, scope mismatch, webhook verification failures, billing anomalies, and organization-level integration issues.
The troubleshooting guide explains how to isolate the failing step before a request reaches support or enterprise review.
The portal links directly into those support and sales surfaces so a blocked team can still keep moving without losing context.
The most common failures come from expired consent scope, unsupported lookup purpose, stale webhook secrets, and environment mismatch between sandbox and production.
The troubleshooting guide explains how to isolate the failing step before a request reaches support or enterprise review.
Critical funding, payout, enterprise, and identity support paths stay reachable even when direct Galactus access is not active.
The portal links directly into those support and sales surfaces so a blocked team can still keep moving without losing context.